Or scan and email the papers to NCA. Then follow-up with a phone call to 1-800-535-1117. To help expedite your call to the National Cemetery Scheduling Office (NCSO), please obtain the information listed in the checklist below. gov please include the person's name you're requesting burial benefits for in the subject line. For more information about the transfer of these cemeteries contact the NCA Public Affairs Office at (202) 632-8035. The Assistant Cemetery Administrator assists the Cemetery Director with the overall day-to-day operations of the cemetery to include overseeing the interment schedule, preparation and closing of all graves, placement of temporary and permanent markers, and maintenance of all gravesites, roads, grounds, and landscape. m. Additionally, direct links to burial information on the Department of Veterans Affairs web site are provided. Fax all available military discharge documents to the scheduling office at 866-900-6417 and follow up with a call to 800-535-1117. National Cemetery Administration Burial and Memorial Benefits Burial and memorial benefits available include a gravesite in any VA national cemetery with available space, opening and closing of the grave, perpetual care, a government headstone, marker, or medallion, Presidential Memorial Certificates, and a burial flag all at no cost to the family. National Cemetery Scheduling Office (800) 535-1117 Before You Call Checklist To help expedite your call to the National Cemetery Scheduling Office (NCSO), please obtain the information listed in the checklist below. Scheduling@va. Find out how to apply for a headstone, grave, or niche marker to honor a Veteran, service member, or eligible family member. Information should be submitted to the VA National Cemetery Scheduling Office by the following methods: Fax: 1-855-840-8299 (this is a toll-free number) Mail: NCSO, P. Dec 8, 2022 · The National Cemetery Scheduling Office has implemented changes to our phone system. Jun 27, 2025 · Information is updated approximately every hour. For burial in a national cemetery, fax any discharge papers to the National Cemetery Scheduling Office at 866-900-6417. In advance of the call to schedule services, you may also fax discharge or other documents to (866) 900-6417. O. Apr 29, 2025 · This is a reminder of the current procedures when dealing with the burial of a military veteran or retiree. Jan 28, 2022 · For Burial Requests at a Veterans Affairs (VA) National Cemetery: If your burial request involves interment at a Department of Veterans Affairs National Cemetery, please contact the National Cemetery Scheduling Office at 800-535-1117 or visit the National Cemetery Administration website. Apr 23, 2025 · To schedule a burial for a veteran who has passed, please fax all discharge documentation to the National Cemetery Scheduling Office at 1-866-900-6417 or scan and email the papers to NCA. At your time of need, your next-of-kin, funeral home or other representative responsible for making your final arrangements should contact the National Cemetery Scheduling Office at (800) 535-1117 to request burial. These interim measures will be used until we restore our normal response time to all your calls. Then call 800-535-1117 to confirm the burial application. VA will locate your pre-need decision letter and validate our determination. Created Date 8/10/2020 1:37:06 PM Aug 27, 2025 · Scheduling with a pre-need decision letter If there is a pre-need letter, a loved one or funeral director can request the burial. To make burial arrangements at a VA national cemetery, call the National Cemetery Scheduling Office at (800) 535-1117. Call the National Cemetery Scheduling Office at 1-800-535-1117. gov with the name of the decedent in the subject line. At The Time of Need At the eligible individual’s time of need (death), the family or personal representative responsible for making the final arrangements, should contact VA’s National Cemetery Scheduling Office to request burial benefits. To schedule a burial: Fax all discharge documentation to the National Cemetery Scheduling Office at 1-866-900-6417 and follow-up with a phone call to 1-800-535-1117. To schedule a burial or to confirm the availability of burial time slots at a VA national cemetery visit schedule a burial, and call NCA's National Cemetery Scheduling Office (NCSO) at 800-535-1117 and select option 1. Please continue to call the national scheduling office phone number (1-800-535-1117) to schedule interments. Louis, Missouri, 63151 Individuals do not need pre-need burial determinations to be eligible at the time of need, however it is recommended. Nov 26, 2025 · Fax all discharge documentation to the National Cemetery Scheduling Office at 1-866-900-6417 and follow-up with a phone call to 1-800-535-1117. To be more responsive to our customers, the National Cemetery Administration is taking immediate action to address this issue and reduce the delays and dropped calls. gov with the person’s name you’re requesting burial benefits for in the subject line. ET. VA will confirm the pre-need eligibility determination and schedule the burial. Follow up with a call to (800) 535-1117 in order to schedule the interment. A follow up phone call by the Funeral Director will confirm first the eligibility and then request a time and day for the burial to occur at the cemetery. Resources for veterans and Family To make burial arrangements at any open VA National Cemetery at the time of need, call the National Cemetery Scheduling Office at 800-535-1117. Discharge documentation is then faxed to the National Cemetery Scheduling Office in St. We have changed our call menu to add Frequently Asked Questions (FAQs). . Scheduling without a pre-need decision letter Without a pre-need letter, follow the VA’s three steps to schedule a burial. The funeral home can fax all available military discharge documents to the National Cemetery Scheduling Office at (866) 900-6417 or scan and email the documentation to NCA. SCHEDULE A BURIAL Fax all discharge documentation to the National Cemetery Scheduling Office at 1-866-900-6417 and follow-up with a phone call to 1-800-535-1117. We realize that in the past month it has become increasingly difficult to get through to our scheduling office to receive eligibility determinations and to Apr 18, 2022 · At the time of need, family members should scan and email the DD-214 form or other discharge papers if readily available to NCA. The National Cemetery Scheduling Office has the primary responsibility for verifying eligibility for burial in VA national cemeteries. NOTE: Do NOT submit a request to both the National Cemetery Scheduling Office and NPRC – that will slow things down since the record(s) cannot be in two places at once. Box 510543, St. The primary selection options remain the same: 1 - Schedule a burial 2 - Schedule a burial (Spanish) and Sep 10, 2020 · OMB NUMBER: 2900-0784 EXPIRATION DATE: November 30, 2018 RESPONDENT BURDEN: 20 minutes National Cemetery Scheduling Office Update letter The National Cemetery Administration relies on you to assist us in meeting the burial needs of Veterans and family members as we honor them with final resting places in national shrines. Scheduling a Funeral The process to schedule a burial at Arlington National Cemetery can be complex, and we handle each family's request individually with the utmost care and professionalism. 5. Please follow-up with a phone call to 1-800-535-1117 once your documents have been sent. This will assist infrequent or first-time callers in answering questions they may have or redirect them to the appropriate VA office. A determination of eligibility is made in response to a request for burial in a VA national cemetery. 6 days ago · For pre-need burial eligibility questions, call the National Cemetery Scheduling Office at 800-535-1117 (TTY: 711) and select 4, Monday through Friday, 8:00 a. Each request is unique. The length of time it takes for scheduling depends on many factors, including the family's ability to provide all documents to verify eligibility, the type of remains, the military SCHEDULE A BURIAL Fax all discharge documentation to the National Cemetery Scheduling Office at 1-866-900-6417 and follow-up with a phone call to 1-800-535-1117. Dec 9, 2022 · The National Cemetery Scheduling Office has implemented a changes to its phone system by adding a Frequently Asked Questions (FAQs) option to the menu. Dec 8, 2022 · Thank you for your patience as we continue to work to improve our burial scheduling services to streamline operations and improve our ability to deliver timely, quality services to our Veterans, their family members, and their personal representatives. National Cemetery Administration Veterans Military Discharge Documents The documents listed below may be used to establish honorable active military service. To schedule a burial, first fax all discharge documentation to the National Cemetery Scheduling Office at 1-866-900-6417 or scan and email the documentation to NCA. • Arranging burial o The funeral home or next-of-kin should contact the National Cemetery Scheduling Office to make burial arrangements for Veterans, spouses and/or their eligible dependents. Dec 31, 2025 · For burial in a national cemetery, fax any discharge papers to the National Cemetery Scheduling Office at 866-900-6417. To make burial arrangements at any open VA National Cemetery at the time of need, call the National Cemetery Scheduling Office at 800-535-1117. For more information on a particular cemetery listed above, please click on the hyperlink. To schedule a burial in all Department of Veterans Affairs National Cemeteries except Puerto Rico and Hawaii, please contact the National Cemetery Scheduling Office by following the instructions listed below: Dec 19, 2022 · Fax any discharge papers to the National Cemetery Scheduling Office at 866-900-6417. gov or fax them to 1-866-900-6417 and follow up with a phone call to 1-800-535-1117. Dec 20, 2025 · You’ll need to schedule a burial instead. ” Here's a list of Florida National Cemeteries and more information from the National Cemetery Administration. Find out how to schedule a burial at the time of need If you want to plan a burial in Arlington National Cemetery or the United States Soldiers’ and Airmen’s Home National Cemetery, you’ll need to contact Arlington National Cemetery directly. Nov 29, 2025 · Resources to guide veterans, past and present, in various materials such as mental health, VA clinics, education, job finding, resume writing, service dogs, and more. 4. Louis, Missouri. For information on scheduled burials in our national cemeteries, please go to the Daily Burial Schedule. Once you have gathered everything you or the funeral director may scan and email these documents to the National Cemetery Scheduling Office at NCA. gov with the person's name you're requesting burial benefits for in the subject line. "To the best of your knowledge, has the decedent ever committed a capital crime?" The funeral home can fax all available military discharge documents to the National Cemetery Scheduling Office at (866) 900-6417 or scan and email the documentation to NCA. Important: The Daily Burial Schedule is intended for public awareness only. NCA will accept the following documents, with some exceptions, to verify eligibility when requesting a headstone or marker. I do not have my military discharge, how can I get a copy? You can contact the National Archives * to obtain a copy of your discharge papers. to 5:30 p. You may also fax these documents to the Scheduling Office at 866-900-6417. Make arrangements with a funeral home, National Cemetery Scheduling Office or directly with a VA national cemetery.

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